We'll give you an immediate refund or exchange if you return your items to a store.
If you paid with EFT, Capitec Pay, bank card, RCS card you'll get cash back.
If you're returning by courier, we'll need to inspect your items first. Once they're approved, we'll process your refund within 10 working days.
Refunds can take up to 10 working days to reflect back in your account.
Need more info? Check out clause 6 of our Online Shopping Terms and Conditions.