How do I get my refund and how long does it take?

We'll give you an immediate refund or exchange if you return your items to a store. 

If you paid with Instant EFT or debit card, you'll get cash back.

If you're returning by courier, we'll need to inspect your items first. Once they're approved, 

we'll process your refund within 10 business days.

Refunds can take up to 10 days to reflect back in your account.

Need more info? Check out clause 6 of our Online Shopping Terms and Conditions.