I never received confirmation that my return was successfully logged?

Modified on Tue, 1 Oct at 5:11 PM

Once you've submitted your return request, you'll get a collection reference number. Add it into this link to track your courier's ETA. They'll call your when they're on their way. You can also check the status of each item in your Bash profile.


Once your items have been collected and inspected at our warehouse, we'll process your refund within 3-10 working days. The refund will be made to the original payment method. 


Refunds can take up to 10 days to reflect back in your account.

Need more info? Check out our Return policy
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