How can I track the status of my online return?

Once you've logged your return request, you'll get a collection reference number. 

Use it to track the collection status with our courier via this link. 

Our couriers will contact you when they are on the way to collect your items. 

You can also check the status of each item in your order on your profile.

Refunds take 3-10 working days to reflect and will be processed back to the 

original method of payment. 

Learn more about how refunds work.