How can I track the status of my online return?

Modified on Fri, 01 Sep 2023 at 05:52 PM

Once you've logged your return request, you'll get a collection reference number. 

Use it to track the collection status with our courier via this link

Our couriers will contact you when they are on the way to collect your items. 

You can also check the status of each item in your order on your profile.

Refunds take 3-10 working days to reflect and will be processed back to the 

original method of payment. 

Learn more about how refunds work.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article