How does jewellery valuation & ring sizing work?

You can take your item to the "sold by" store and a staff member will assess it and give you a 

quotation that's valid for 7 working days. You're not obligated to accept it, but there will be a 

small assessment fee.

Once we receive your approval, we'll get started on resizing your ring. We can only resize rings 

in very limited circumstances. Please confirm the correct size before we start.

We'll send you an email or text message with the expected completion date. Please note that 

there may be delays during peak trading periods. 

You have 90 days to collect your item once it's ready.

You can check out our full terms and conditions here.