What is your collection policy?

Modified on Mon, 12 Aug at 1:33 PM


Free collection for orders over R500

Your order will be ready for collection within 3-5 working days from the order date. You can track your order online to stay updated on its progress.


How to use Bash Collect:


  • Select "Collect" at checkout.
  • Choose the store that's most convenient for you.
  • When your items are ready, you'll receive a notification and an OTP.
  • Use the OTP to collect your items in-store.


Please note, collection is available only during store hours and excludes furniture items.


Furniture collection from our warehouse

You can collect your furniture order for free from one of our distribution centres in Johannesburg, Cape Town, Durban, Nelspruit, Bloemfontein or Port Elizabeth.


Select the "Collect" option during checkout and select the warehouse that's most convenient for you.

Bash will contact you when your items are ready for collection.

Bring your order details and ID to the warehouse when you pick up your furniture.


For any questions about your furniture collection, please contact us on support@bash.com 


Read our full Online Shopping Terms & Conditions for more details on collections and furniture collections.


Need to return something?

You have 30 days to return any unused products for any reason, from the date of delivery. For more information and product exceptions, you can refer to our full returns Terms & Conditions as part of the Online Shopping Terms & Conditions.



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