What is your delivery policy?

Modified on Fri, 13 Dec, 2024 at 2:47 PM

Free delivery

Delivery is free for orders of R500 or more – excluding furniture. There is a R60 delivery fee for orders under R500.

Orders are delivered within 3-5 working days from the date your order was placed.

Delivery to regional areas can take up to 7 working days.

We deliver between 8am and 6pm from Monday to Friday. We deliver to residential addresses on Saturdays between 8am and 6pm, however not to business addresses. We do not deliver on Sundays and public holidays.

Bash couriers only support delivery to physical addresses within South Africa.

You can stay up-to-date on the progress of your order by tracking it online: Track your order

Alternatively, why not try collect?

Furniture deliveries

Furniture items are delivered separately from other items.

The delivery fee is calculated at checkout using your address's distance from our warehouses. Furniture delivery fees includes unpacking, assembling, placing in the room of your choice and removing the packaging.

Furniture delivery fees

Distance from warehouse	Furniture delivery fee
0 – 150km	R750
151+ km	R1500

If your order includes items other than furniture these will be delivered separately.

Bash will email you to confirm your scheduled delivery date.

Please ensure sufficient space to receive the goods. Our couriers aren't able to hoist goods onto balconies.

For any questions about your furniture delivery, please contact us on support@bash.com

Need to return something?

You have 30 days to return any unused products from the date of delivery.

For more information and product exceptions, you can refer to our full Returns Terms & Conditions as part of the Online Shopping Terms & Conditions.