What if I need to travel during my delivery window?

Modified on Mon, 8 Dec at 10:26 AM

If you're travelling and won't be available for delivery:

Best option: Choose collection instead

  • Select "Collect" during checkout

  • Choose a store near your travel destination or along your route

  • Pick up when it's convenient for you

  • You'll get an OTP when your order is ready

If you've already ordered for delivery:

  • We cannot change delivery to collection after the order is placed

  • We cannot change your delivery address if it's outside the original delivery area

  • If no one is available to accept delivery after 3 attempts, we'll return the order and process a refund

Send someone else:

  • You can send a trusted person to accept delivery at your address

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