No problem! We’ve got you covered. For many items, you can return them to the store you bought them from for an immediate exchange or refund. However, some brands require a courier collection instead. To check if your item can only be returned via courier, look for the message "This item is sold directly by Bash and may only be returned via courier" on the product page, like in the example below. If your item requires courier collection, we’ll arrange it for you. Once the items are collected and have arrived at our warehouse, your refund will be processed.
