I used a voucher on my order and I've returned it. Will I get my voucher back?

Modified on Wed, 20 May at 1:25 PM

Your voucher won't automatically be returned — you'll need to contact us to get it reissued once your return has been processed.

A few things to keep in mind:

  • Vouchers are returned to your account, not refunded as cash.

  • If your voucher has expired by the time you get in touch, we won't be able to reactivate it.

  • The refund for the items themselves will follow our standard refund process.

Drop us a message and we'll help you from there.

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