I suspect fraud or want to report a lost or stolen account card

Modified on Tue, 28 Nov 2023 at 08:17 PM

Report fraud or suspicious transactions

If you have noticed a suspicious purchase in-store or online, contact Customer Service or TFG Credit Forensics immediately to block your account and allow for investigation.


TFG Credit Forensics may send you SMS’s or call you from time to time to advise you of suspicious transactions on your account, and to block your card for security purposes. In such an event, contact them immediately to prevent your account from being used fraudulently, or to remove the block to allow you to continue to spend.


Report any suspicious Account card activity to the TFG Fraud line:



Lost or stolen card

If your card is lost or stolen, report this immediately to our customer service team so that they can assist: TFG Money Customer Service

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