I need help with my TFG Money account

Modified on Fri, 11 Oct at 3:44 PM

If you need help with your TFG Money Account or TFG Rewards card, or any of the TFG financial service products, including following up on the status of your application, arranging payment terms, debit order payments, lost or stolen cards, and any general queries, please contact TFG Customer Services:


Email:                   customerservices@tfg.co.za


New accounts:     newaccountsqueries@tfg.co.za


Whatsapp:            0860 834 834  Open whatsapp 


Phone SA:            0860 834 834  (toll free when dialling from a TFG Connect SIM)


Phone non SA:     +27 21 938 7096



Operating hours

Monday - Saturday: 8am - 9pm

Sunday: 8am - 7pm

Public Holidays: 8am – 5pm


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article