I entered my ID number / account number to link my TFG Money account, why does it say “card not found”?

Modified on Fri, 11 Oct at 3:42 PM


If you are not the primary cardholder on the account and have a secondary card, you will need to enter your card number specifically.


Please also note that if the card is not currently active, or if the card or account currently has any holds on it, we will not be permitted to link the card for you.


If you would like to check on the status of your TFG Money account, or need help with your TFG Money account, please contact TFG Money Customer Services at 0860 834 834 or customerservices@tfg.co.za.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article