If your transaction is unsuccessful, you'll be sent back to our payments page. You can try again with the same payment method or a different payment method. There are a few reasons why your transaction might be unsuccessful:
- One common reason for unsuccessful credit and bank card payments is 3D Secure. To approve these transactions, make sure you can access the approval prompt through the banking app on your phone.
- It could be due to network instability, bank problems, or payment gateway issues.
- If you're struggling to make an EFT payment, ensure you have entered your correct bank login details on the gateway payment page.
- To use Apple Pay or Samsung Pay, you must have a card linked to your respective wallet.
- RCS transactions might fail due to an incorrect OTP when verifying your transaction.
- For Payflex (BNPL) payments, you must use the correct login details on the Payflex website.
- If your TFG Money payment is unsuccessful, please contact Bash support to assist you – support@bash.com
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